Avène has over 270 years of expertise in caring for sensitive skin and is trusted by millions worldwide. At the heart of the brand is Avène Thermal Spring Water, a natural soothing source clinically shown by over 150 studies to soothe, soften and calm the skin.
At the heart of the brand : Natural Soothing Water
A remarkable spring water, whose beneficial properties have been soothing and effective at relieving skin conditions for more than two and a half centuries and backed by more than 150 clinical studies.
Rain water filters down, embarking on a 50-year journey through the Cévennes Mountains moving through earth's deepest and oldest of dolomite rocks, where it becomes infused with trace elements, silicates and comes into contact with a unique microflora: Aqua. Dolomiae. Avène Thermal Spring Water emerges from the Sainte-Odile Spring, where its composition and flow of 70,000 liters per hour never changes.
Dedicated to sensitive skin and improving quality of life for all skin types, leveraging pharmaceutical and dermatological heritage and expertise.
Laboratoires Dermatologiques Avène rigorously tests every formula with the utmost stringency to ensure safety and tolerance. Dermatologists are involved from product concept and development, through a series of pre-clinical and clinical tests on a substantial number of patients. Our formulas and the toxicology profile of each, individual ingredient are audited by scientists. All clinical studies are conducted under medical control ensuring the utmost respect for sensitive skin.
Discover Village of Avene
In Avène, a small village in the southwest of France that hugs the banks of the Orb River, flows a thermal spring - the source of a unique, pure water with remarkable soothing and calming properties.
YOUR SATISFACTION IS OUR ABSOLUTE HIGHEST PRIORITY. IF YOU HAVE ANY QUERIES RELATING TO YOUR ORDER, PLEASE USE THE FORM BELOW, AND WE WILL DO EVERYTHING WE CAN TO ASSIST YOU.
Sales taxes will be calculated at checkout where applicable.
We typically ship your order within 24 hours. Where possible, we try to ship the same day. During peak periods, there may be a delay of one day (but we sure try hard to avoid that). Order status will be emailed to you when your order ships.
Delivery is free for all orders over 350 AED. Otherwise, delivery is 25 AED.
Once your order has shipped, it usually takes 3 business days. If you have not received after 3 days, feel free to contact us using our contact page.
We love our customers and your satisfaction is very important to us. We will do everything we can to make you happy.
You can return your product up to 7 days after receiving your order. Please make sure that the products are not used or damaged. Any opened product shall not be refunded.
If you change your mind and wish to exchange a product, that's no problem. To be eligible, your item must be returned within 7 days of purchase. Please use a trackable shipping method, as we cannot be responsible for missing incoming deliveries. The goods must be unused, in the same condition you received them in and they must also be in the original packaging. We will charge a small freight fee to dispatch your replacement, depending on your location.